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Luxury & Boutique Hospitality Consulting · Hawaii

Elevating the Art of
Hawaiian Hospitality

Local Leadership. Practical Solutions.

We partner with luxury and boutique property owners to strengthen operations, refine governance, and craft extraordinary guest experiences.

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25+
Years of Hawaii Hospitality Leadership
16
Luxury Properties Overseen
$100M+
Annual Revenue Managed
95%+
Guest Satisfaction Achieved
Luxury resort pool - Hawaii hospitality consulting by Aloha Hospitality Advisors

Who We Are

Advisory Rooted in
the Aloha Spirit

Aloha Hospitality Advisors is a boutique advisory firm focused on luxury and boutique hospitality properties across Hawaii and Pacific resort markets.

We help hospitality owners and operators improve operational performance, guest experience, governance structure, and long-term asset value — with strategies grounded in real operational experience and deep respect for Hawaii's culture and community.

Our approach is pragmatic. We don't hand you a report and walk away. We work alongside your leadership team to ensure strategies translate into real, lasting change on property.

The Industry Challenge

Hawaii's Hospitality Landscape Is Changing

Resort leaders and ownership groups are navigating a period of unprecedented complexity. The right advisory partnership can mean the difference between thriving and falling behind.

  • 📈 Rising operating costs squeezing margins across all departments
  • 👥 Persistent labor shortages and workforce retention challenges
  • 🏛️ Complex ownership structures creating governance friction
  • 📋 Shifting STR (short term rental) and condo-hotel regulatory requirements
  • ⭐ Rapidly increasing guest expectations in the luxury segment

Why It Matters

Small Improvements. Significant Value.

Targeted operational improvements create outsized financial impact for resort owners and asset managers.

3%
Labor Savings

A modest reduction in labor costs can translate to millions in NOI improvement for full-service properties.

5%
ADR Improvement

Strategic rate positioning and guest experience investment drive meaningful average daily rate growth.

10%
F&B Profitability

Operational restructuring and menu strategy improvements unlock significant F&B margin expansion.

What We Do

Our Advisory Services

⚙️

Resort Operational Advisory

  • Operational audits and benchmarking
  • Service culture transformation
  • Labor optimization and workforce strategy
  • Vendor management and cost reduction
🏛️

Board & Ownership Advisory

  • Condo-hotel governance design
  • Capital planning and investment strategy
  • GM mentoring and leadership development
  • Ownership structure advisory
📊

Asset Performance Optimization

  • Revenue strategy and rate management
  • F&B profitability improvement
  • Operational restructuring
  • Long-term asset value planning

How We Work

Our Advisory Process

A structured four-phase model designed to deliver measurable, lasting results.

01

Assess

Comprehensive operational review and industry benchmarking to establish a clear baseline.

02

Diagnose

Identify root causes of operational inefficiencies, governance gaps, and experience shortfalls.

03

Recommend

Deliver a strategic roadmap and prioritized implementation plan tailored to your property.

04

Support

Ongoing advisory and leadership support to ensure strategies take root and deliver results.

Typical Engagements

How We Engage

Resort Operational Assessment

3–4 Week Engagement

A focused deep-dive into your property's operations, identifying quick wins and longer-term improvement opportunities across all departments.

Board & Ownership Advisory

Ongoing Monthly Retainer

A trusted advisory relationship providing board members and ownership groups with strategic counsel, governance support, and performance oversight.

Performance Optimization

Custom Engagement

An intensive operational turnaround strategy for properties seeking to meaningfully improve revenue performance, cost structure, and guest satisfaction.

Case Study

Boutique Resort Operational Assessment

Challenge

A boutique resort was experiencing rising labor costs, declining guest satisfaction scores, and an ownership group seeking clearer operational accountability.

Approach

AHA conducted a full operational review and staffing redesign, benchmarking performance against comparable luxury properties in the Pacific market.

Results

Measurable labor cost reduction, improved guest experience scores, and a governance framework that gave ownership clear visibility into performance.

Why Choose Us

Why Clients Choose AHA

01

Deep Operational Experience

Our insights come from real leadership experience in luxury resort operations — not theory. Every recommendation is grounded in what actually works on property.

02

Local Market Expertise

We understand Hawaii's regulatory environment, cultural landscape, and labor market in ways that mainland advisory firms simply cannot replicate.

03

Pragmatic Solutions

Strategies designed for real-world implementation. We work alongside your team to ensure recommendations translate into measurable, lasting results.

Who We Serve

Our Clients

🏨

Luxury Resorts

🌿

Boutique Hotels

🏛️

Condo-Hotel Associations

💼

Hospitality Ownership Groups

🏗️

Hospitality Developers

Engagement Model

How Clients Work With Us

Project

Project-Based Consulting

Defined scope, timeline, and deliverables. Ideal for operational assessments, governance reviews, or specific performance improvement initiatives.

Retainer

Retainer Advisory

Ongoing monthly advisory relationship providing consistent strategic counsel, board support, and accountability for long-term performance goals.

Fractional

Fractional Executive

Embedded leadership support for properties navigating transitions, leadership gaps, or periods requiring intensive operational guidance.

The Opportunity

Why the Time for Strategic Advisory Is Now

Hawaii's hospitality industry is undergoing a period of significant transformation. The properties that emerge strongest will be those that invest in strategic clarity, operational excellence, and leadership alignment today.

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📋

Regulatory Changes — Evolving STR (short term rental) and condo-hotel regulations are creating new governance and compliance demands for property owners.

👥

Workforce Challenges — Labor shortages and rising costs require creative, sustainable workforce strategies that protect service quality.

🌟

Luxury Market Growth — Demand for premium Hawaiian experiences is rising, creating opportunity for well-positioned boutique and luxury properties.

Andy Evers - Founder, Aloha Hospitality Advisors, Hawaii resort consulting

Our Leadership

Andy Evers

Founder & Principal Advisor · Aloha Hospitality Advisors

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Andy Evers brings more than two decades of senior hospitality leadership to Aloha Hospitality Advisors, with deep roots in Hawaii's luxury resort market. Most recently serving as Area Managing Director for CoralTree Residence Collection, Andy oversaw operations across 16 luxury properties spanning Maui, Hawaii Island, and Kauai — encompassing 1,200+ residences and over $100M in annual revenue.

Throughout his career, Andy has built a reputation for transforming operations and elevating teams. At CoralTree, he improved owner and guest satisfaction scores from the mid-80s to over 95%, reduced team turnover by 50%, and delivered three consecutive years of budget surplus. Earlier, at Azul Hospitality, he grew annual revenues past $70M and earned recognition as General Manager of the Year. His experience spans Forbes- and AAA-rated luxury environments, condo-hotel associations, AOAO governance, major renovation projects, and property conversions.

Andy holds a B.S. in Hotel & Restaurant Management from the University of Alaska Anchorage. He is guided by Hawai'i's values of respect, community, and kuleana — and founded AHA to bring practical, locally-grounded advisory leadership to the luxury and boutique properties that define Hawaii's hospitality landscape.

Powered by AI

Meet Your Property Advisor

Not sure where to start? Ask our AI advisor about our services, your property's challenges, or how AHA can help. Available 24/7.

Aloha! 🌺 I'm the AHA Property Advisor. I'm here to help you explore how Aloha Hospitality Advisors can elevate your luxury or boutique property. What's on your mind?

Frequently Asked Questions

Hawaii Hospitality Consulting, Answered

What does a Hawaii hospitality consultant do?
A Hawaii hospitality consultant advises hotel and resort owners, boards, and leadership teams on improving operations, governance, guest experience, and asset performance. Aloha Hospitality Advisors works specifically with luxury and boutique properties across Hawaii, providing operational audits, revenue and rate strategy, condo-hotel and AOAO governance guidance, and hands-on leadership support tailored to Hawaii's unique regulatory and cultural environment.
What types of properties does Aloha Hospitality Advisors work with?
Aloha Hospitality Advisors focuses exclusively on luxury and boutique hospitality properties, including luxury resorts, boutique hotels, condo-hotel associations, hospitality ownership groups, and hospitality developers across Hawaii and Pacific resort markets. The firm specializes in high-caliber properties where operational excellence and guest experience directly drive asset value.
What is condo-hotel or AOAO governance consulting?
Condo-hotel and AOAO (Association of Apartment Owners) governance consulting helps ownership groups and boards build clear accountability structures, decision-making frameworks, and performance oversight systems. In Hawaii, where condo-hotel structures and short-term rental regulations are especially complex, Aloha Hospitality Advisors helps boards navigate governance challenges, capital planning, and regulatory compliance while protecting long-term asset value.
How does Aloha Hospitality Advisors engage with clients?
The firm offers three engagement models: project-based consulting with defined scope and deliverables, ongoing monthly retainer advisory, and fractional executive support for properties navigating transitions or leadership gaps. Engagements follow a four-phase process: Assess, Diagnose, Recommend, and Support. Most client relationships begin with a complimentary discovery call.
Who is the founder of Aloha Hospitality Advisors?
Aloha Hospitality Advisors was founded by Andy Evers, a hospitality leader with more than two decades of senior operational experience in Hawaii's luxury resort market. He most recently served as Area Managing Director for CoralTree Residence Collection, overseeing 16 luxury properties across Maui, Hawaii Island, and Kauai with more than $100 million in annual revenue. He is based on Maui and founded the firm to bring practical, locally-grounded advisory leadership to Hawaii's luxury and boutique properties.
What areas of Hawaii does the firm serve?
Aloha Hospitality Advisors serves luxury and boutique properties across all Hawaiian islands, including Maui, Oahu, Hawaii Island (the Big Island), and Kauai, as well as broader Pacific resort markets. The firm's deep familiarity with each island's distinct market dynamics, regulations, and labor environment is a core part of its value.

Get In Touch

Begin Your Advisory Journey

Ready to elevate your property? We'd love to learn about your vision and explore how AHA can support your goals. Schedule a complimentary discovery call today, or reach us directly at Andy@alohahospitalityadvisors.com or (808) 289-8169.

✓ Mahalo! We'll be in touch within 1 business day.
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